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STORE location and opening hours

Delivery

Premier Delivery Service

Our Delivery Service is part of our unique commitment to give the highest standards of Customer Service and we charge a competitive rate of £75 for all local deliveries. Our highly trained teams will deliver to the room of your choice (access permitting), unwrap, set-up and position your goods and remove waste packaging for recycling. If needed, we’ll even check accessibility prior to ordering.

  • On the day of delivery we ask that there is a clear route to the room of your choice and any internal doors en-route are open.  
  • On arrival you will be asked where goods are to be delivered to and we will run through the protocols for the delivery, prior to entering your home.
  • Deliveries will be carried out Monday-Friday, subject to post code.
  • Your goods will be assembled in the usual way and all packaging will be removed.
  • We will not ask for a signature for the product but will ask for a verbal confirmation that all is OK and record that on our Delivery App together with any other comments.

In addition,

  • As part of our commitment to you, if you are unsure of accessibility or are considering large furniture prior to placing your order we can ask one of our delivery team to check that the furniture will fit into your home

Drop Off Delivery

Available for smaller items to local postcodes only. Delivery will be to the doorstep only and items may require assembly. Please note any dates given are estimates and may vary. Deliveries will be carried out by our own teams Monday to Friday.

Old Furniture Removal, Recycle, Re-Use

We all want to do our bit for the environment and we can help you recycle or re-use your old furniture in an environmentally friendly way, through our local service partners listed below, at a realistic price that reflect the cost of collection and disposal. https://essexclearances.co.uk/

Your local Council will also offer a collection service for Furniture or Beds

Alternatively, we have chosen local charities that will collect old furniture and put it to good use.

  • British Heart Foundation – Website www.bhrf.org.uk Phone 0808 250 0224
  • TCL The ReUse Centre
  • Hope4Havering.org

In addition:

  • You can recycle your old sofa by advertising it online on sites such as Gumtree, or your local newspaper, or
  • A Commercial Collection Service such as https://www.clearabee.co.uk/
  • Or you can get in touch with a firm such as The Furniture Re-Use Network https://reuse-network.org.uk/ who help vulnerable people through distributing unwanted furniture at affordable prices

Bed Recycling

We partner with local Specialist Contractors Essex Clearance to offer a collect and recycle service. Essex Clearance can be contacted  via https://essexclearances.co.uk/

All of the mattresses removed are then broken down at a specialist facility and all of the available parts recycled.

Courier Service

If it is more cost effective or convenient, we may choose to deliver smaller items by an approved delivery partner at a nominal cost

Free Collection Service

For some smaller items (rugs, pictures, pillows, mirrors) purchased online collection can be made from our store in Upminster. You can select this when purchasing - you will then be contacted to arrange collection once all goods are ready.

Collection may aslo be possible for small and larger items from our distribution centre in Rainham, by appointment only and given 24 hour’s notice. Please Contact our team on 01708 255330 to book your collection

Any balances will be taken prior to collection over the phone. We will ask you to bring a copy of your order, proof of ID and confirmation of vehicle registration making the collection.

Please be aware that we will bring your purchase to your vehicle but at present will be unable to load it for you.

Delivery Services:

 

 

Drop off Delivery Zone A

£29 per delivery

Premier Delivery Zone A

£75 per delivery

Premier Bed Delivery Zone A

£45 per delivery

Premier Delivery Zone B

£99 per delivery

Premier Bed Delivery Zone B

£69 per delivery

Premier Delivery Zone C

£155 per delivery

Premier Bed Delivery Zone C

£119 per delivery
Premier Delivery Zone D

£185 per delivery
Premier Delivery Zone E

£249 per delivery
Premier Delivery Zone F

£299 per delivery

 

Finding our Distribution Centre

We are located at:

A1/A2 Business Centre
Marsh Way
Fairview Industrial Park
Rainham, Essex RM13 8UP

Telephone: 01708 255330 / 255320

Free collection service

For smaller items contactless collections are available from our distribution centre, by appointment only and given 24 hours notice. Any balances will be taken prior to collection over the phone. We will ask you to bring a copy of your order, proof of ID and con?rmation of vehicle registration making the collection. Please be aware that we will bring your purchase to your vehicle but at present will be unable to load it for you.

From the A13

From the Ceme Conference Roundabout on the A13, take the Marsh Way turning. Follow the road around until you come to the warehouse on the left.

Important information
  • Please call on: 01708 255330 / 255320 to advise when you would like to collect your item
  • Collection can be arranged for Monday to Friday from 10am to 3pm
  • If the item(s) is to be assembled for you, please note 24 hours notice must be given