Price Promise

Over the last 135 years of trading as a family business, our price promise and guiding principles have been to offer an extensive range of quality furniture properly displayed in typical room-settings, coupled with expert, friendly and knowledgeable service, competitive prices and a comprehensive “peace-of-mind” after-sales service.

If we have slipped up on our pricing and you do find exactly the same product on sale at a local retail store (within a 50 mile radius) at a lower price (including delivery, finance, installation & other services provided), we will happily match the competitor’s price.

To ensure that a competitor has not inadvertently mis-quoted on a product or service or omitted certain options that will increase or decrease the price, we will usually verify their quote. Price match is on the basis that the equivalent payment terms apply. i.e. if a competitor’s terms are payment before delivery then our terms will be the same.

We cannot always guarantee to match prices on mail order catalogues, internet web-sites, closing down or clearance sales but we would welcome the opportunity to give you our best quote. Experience has taught us that often we are unable to verify availability, comparability of goods, their quality or the standards of service and support offered by these suppliers.

When buying from Roomes you will find our prices include:

• You will receive a 5 year structural guarantee
• Included in our Premier Delivery Service we will deliver to the room of your choice, unwrap your goods , place them accordingly as well as dispose of all the packaging. (Excludes drop-off delivery service)
• When we come to arrange your delivery a time slot will be allocated the day before and you will receive confirmation by email or by Text message