Outstanding Orders and Supplier lead times

Whilst our suppliers have returned to work, there are still many unseen restrictions in their workplaces as they comply with safe working regulations.

Additionally, the lay-off period has meant an increase in demand not only for furniture, but all the component parts involved in its manufacture including foams, springs, fabrics and mechanisms, used in the manufacturing process.

Within the global supply chain things are far from normal, shipping times both for complete orders and components from around the world have also become extended as ports and logistics companies struggle to tackle the backlog, increased demand, container shortages, increased shipping costs and the consequences of the pandemic. These challenges are very real and as you will have seen on the news is not restricted to the Furniture Trade.

Unfortunately we have found that lead-times on orders have become extended and on occasion unpredictable.

We track all our customers’ orders and when we receive information of a delay we will of course update you as soon as we know.

We understand that this is frustrating especially as things in the country appear to be returning to normal. In these unprecedented and unpredictable times we appreciate your understanding, we are however in the hands of our suppliers to give us the best and latest information.

Contact the team