Our Delivery Service is part of our commitment to give the highest standards of Customer Service. Our Highly trained teams will deliver to the room of your choice (access permitting), unwrap set-up and position your goods and remove waste packaging for recycling.

Before furniture is brought into your home we will protect your floors to avoid damage.

Preparing for Delivery

Some goods, due to their size and shape, can be awkward to deliver to certain rooms in the house, we do ask that any vulnerable objects such as pictures, mirrors, vases, etc are moved to avoid damage especially when access is tight. Our delivery teams are in constant contact with our service department and will update you if they get held up prior to delivery or if there are any queries at the point of delivery.

For ease of transportation suppliers will often ship tables with their legs removed -these will be assembled for you. Deliveries are generally made by our own liveried vehicles or at busy times by approved contractors.

Assembly Service – Where bulky goods are shipped in their component parts (usually wardrobes, bedsteads, etc.) it will be noted on your order whether we will assemble them for you (in which case a charge will apply due to the time taken) or if it is something you will be undertaking yourself the order will indicate ‘customer to assemble’.

Collect and Dispose Service – Our delivery team will take away any items of old furniture that are noted on your order for collection. This is a chargeable service to cover labour and landfill charges.

Direct Home Delivery – We have a number of our suppliers who will deliver direct to your home, in which case it will be noted on your order. They will contact you direct to make the necessary delivery arrangements, whilst we will be in touch prior to delivery to finalise the payment of the balance.

Collect in store – Alternatively, if you wish to pick up your furniture order in store, we can arrange this at a time that suits you, and our team will be happy to help you carry your goods to your vehicle.

Dismantling Service – In the extremely unlikely event that we cannot complete delivery due to restricted or awkward access we can recommend a sub-contractor who dismantles and re-assembles upholstery. This is a chargeable service and does not affect your structural guarantee.

Free Local Delivery

Our free Delivery Service covers the following Post Codes for orders over £499:

All RM



SS6 – SS17


For Orders under £499 in these areas there is a charge of £39.

A Delivery Charge of £39 applies to all Shopfloor Clearance Merchandise.

Outside our usual free delivery area we do charge to help cover the additional delivery costs.

Deliveries are made in our Liveried Vans, on occasions we do use approved sub-contractors who deliver to the high standards of Roomes.