Privacy Policy

Privacy Statement

Any information provided online to Roomes Furniture will only be used in accordance with this Statement.

Personal Information

We will only collect the personal information that you provide us while on the Roomes Furniture website, such as your name, address, email, phone number and other data we need to complete your registration or request.

Data Collection and Use

When contacting us by email you can choose to agree to us sending you further information and offers by email. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
Our contact forms are filtered by Mollom to protect our website against automated spam and/or profanity. By submitting a contact form, you accept the Mollom privacy policy.

Opt out

If at any time you no longer wish to receive emails or direct mail from us you may opt out by unsubscribing from the unsubscribe link on your email in your inbox.

Links to Other Websites

This website contains links to other sites. Please be aware that we are not responsible for the content, information collection practices or privacy practices of the sites to which we link. This privacy statement applies solely to information collected by this website.

Cookies

Cookies are pieces of information that a web site transfers to your computer's hard disk for record-keeping purposes. We use cookies on our website to help us understand and analyse visitor sessions. One some occasions we also use cookies to display different telephone numbers, depending on the source of your visit to our website.

Accessing Personal Data

You are entitled to a copy of the information held by us. If you would like to see this please contact us by writing to the Data Controller, Roomes Stores Ltd, Station Road, Upminster, Essex RM14 2SX. A small charge will be made for this.

Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Roomes Furniture reserves the right to update and modify this Policy at any time. The revised policy will be made available under this page so that you are always aware of the information we collect, how we intend to use it and under what circumstances we may wish to disclose this. We encourage you to review our Privacy Policy periodically.


Unsolicited E-mail Policy

Internet user privacy is of upmost importance to us and our customers. Our success depends on our ability to maintain the trust of our customers. To this end, we have two overriding policies:

Message recipient policy

Before customers can receive email messages, advertising or promotions, customers must have agreed to receive such messages, by either purchasing from us or by opting into one of our mailing lists. Any recipient may request at any time to be removed from our list, and we will comply with that request. In addition, we will thoroughly investigate any allegations made by recipients relating to unsolicited messages.

Policy against advertising our website using unsolicited email messages

We require that all e-mails promoting our business or its products are sent only to customers who have agreed to receive such messages. We prohibit any advertising of our brand and Web site using unsolicited email messages. If you feel you've been sent unsolicited emails promoting our brand or website and would like to register a complaint, please email us using our contact page. We will immediately investigate all allegations made related to unsolicited messages.

Your email address is safe with us.

  • We never sell or share your email addresses with other companies.
  • You can unsubscribe at any time.
  • We require that each e-mail message sent out from us includes an easy way for subscribers to remove themselves via an unsubscribe link.
  • If you receive a newsletter or email and decide you don't like it, simply click the unsubscribe link at the bottom of the email.
  • If you feel you've been sent unsolicited email and would like to register a complaint, please email us using our contact page.

Definition of Spam

Spam is unsolicited email sent in bulk. Any promotion, information or solicitation that is sent to a person via e-mail without their prior consent, where there is no pre-existing relationship between the sender and the recipient, is spam.


Cookies

We provide online services that are easy to use, useful and reliable. These can involve placing small amounts of information on your computer or mobile phone or other device. These include small files known as cookies. There's a link to general advice about managing cookies at the end of this page. Cookies cannot be used to identify you personally.

Below is a list of cookies that are used on this Website. You can opt out of non-essential cookies at any time by clicking this link...

Roomes Cookies

Name: PHPSESSID
Typical content: randomly generated number
Expires: when user exits browser

Name: style
Typical content: stores the user's preference to whether they wish to view products in a list or a grid
Expires: 1 year

Name: key
Typical content: randomly generated number to remember the user for their next visit
Expires: 4 weeks

Name: bkey
Typical content: randomly generated number to remember the basket contents for the customers next visit
Expires: 4 weeks

Name: recent
Typical content: stores recently viewed products for display on the customers next visist
Expires: 4 weeks

Name: facebookLike
Typical content: used for promotional offers, stores whether the customer has "liked" the website on Facebook
Expires: 4 weeks

Name: allowAllCookies
Typical content: stores the user's preference to whether they wish to allow all Cookies on this Website or not
Expires: 1 year

Google Analytics Cookies

Name: _utma
Typical content: randomly generated number
Expires: 2 years

Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes

Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser

Name: _utmv
Typical content: randomly generated number
Expires: 2 years

Name: _utmz
Typical content: randomly generated number and information about how the page was reached (eg directly or via a link, organic search or paid search)
Expires: 6 months

For further details on the cookies set by Google Analytics, see the link below.

Add-This Cookie

Name: _atuvc
Typical content: numeric content (e.g. 8|21) that helps you share content through social networks
Expires: 2 years

Social networking websites

Social networking websites may place cookies on your computer. Social bookmarks are a way of saving links to web pages that interest you, and sharing those links with other people. You should read their respective privacy policies carefully to find out what happens to any data that these services collect when you use them.

More about Cookies

For more information about how to manage your cookies, visit aboutcookies.org.