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I was really happy with the service and will go to Roomes again, despite the long distance from home.

Mrs Jones (Chiselhurst, Kent)

I had a problem with my table - the way my complaint was handled was excellent. I think you have got your service just right ; not too pushy, helpful and friendly.

Mrs Kyle (Noak Bridge)

Dean Burton took our order and he could not have been better. He picked up on a casual remark that we would be without furniture and instantly arranged loan furniture. This was service far beyond what I expected. Thank you.

Mr Cox (Hornchurch)

All aspects of the service we received were faultless; an unusual experience!

Mr Reeve (Brentwood)

It was the first time we have used Roomes. The service was excellent – far superior than other stores we have bought from.

Mrs Denny (Cranham)

Your staff with whom we have dealt with, both past and present, are a credit to your store. They can never do enough to help you and are always so polite and courteous.

Miss Kelsey (Hornchurch)

Impressed with the way an error in original delivery was dealt with by the Customer Servive Team and it was redelivered within time scale given.

Mr Parke (Leigh-on-Sea)

We have been purchasing from Roomes since 1963 when we moved to Upminster. The level of service we received then we have continued to receive for almost 50 years, hence our loyalty to you.

Mr Fynn (Laindon)

Service was very good, even when dealing with my faulty sofa.

Mr Gilbert (Chelmsford)

My experience was first class and the follow-up was also excellent. I had a small problem with my new bedhead and a member of staff came round straight away to fix it.

Miss Sheridan (Upminster)

As I have commented before, Roomes staff are the best, thank you.

Mr Anderson

As always your service is second to none. You give the kind of service that used to be offered by others years ago, ie., putting the customer first and foremost. Long may you continue, you’re doing a first class job.

Mrs Franklin (Hainault)

I cannot fault you from point of sale through to the delivery. I just wish other shops were up to your standard. Keep up the good work.

Mr Pearce (Romford)

My first major purchase from Roomes. The whole experience was pleasant and trouble-free. Your service is a fine example of retail excellence.

Mr Davies (Rainham)

The service and friendliness of the staff are always excellent. I cannot go in the store without wanting to buy something, I love looking around. Thank you.

M Wall

I have only recently discovered Roomes, being a comparative newcomer to the area. I will certainly make it my first port-of-call next time.

Mrs Jones (Basildon)

Because I had a fault with my purchase I had to phone your Customer Service Department. Your staff were excellent and the problem was dealt with quickly.

Mrs Degutis (Hornchurch)

Excellent service, much better than big furniture stores. Personable, knowledgeable, would recommend to my friends.

Mrs Hutton

Just continue to employ people who care about what they are selling and delivering. You treat customers as valued customers. I will be back soon.

Mrs Roffe (Brentwood)

I was very happy with the service from choosing, paying and delivery. I have no hesitation in recommending Roomes to friends and returning again and again. Thank you.

Mrs Kendrick-White (Romford)

Dunlopillo

You will feel the amazing comfort of our Dunlopillo latex mattresses, which provide wonderfully flexible support to ensure a perfect sleeping posture.

Simply match a mattress with one of our quality divan bases and your choice of Dunlopillo latex pillows to enjoy restful sleep for many years to come. We believe you will agree that Dunlopillo latex is the right choice for your ultimate comfort, health and wellbeing.

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Harrison

For more than 100 years we have been making beds of the highest quality, using only the finest materials. Meticulous attention to detail, traditional values of excellence coupled with innovative design and a unique pocket spring system means that every bed we create offers you the ultimate sleeping experience.

Each bed in the Harrison Bed collections can be custom built to meet your exact requirements: a truly bespoke service. Any width, any length, any height, even a choice of fimness. Pick from a huge selection of materials and finishes to complement any interior. Harrison provides an unrivalled level of service and comfort.

Stressless

Stressless® was introduced in 1971, as the first recliner designed to meet your body’s need for movement and support when seated. The characteristic TV-recliner was a revolution in comfort and functionality, and soon became an international success.

Offering patented features you won’t find on other recliners, from the glide system that follows your slightest movements, to the Plus™ system for correct neck and lumbar support in every position, Stressless® is still known as the ultimate recliner.

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Ercol

Design has always been at the heart of ercol – design for comfort, design for function, design for beauty. As well as our in-house design team, we commission some of the best in British design talent, to bring you some outstanding furniture.

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Myers

Myer's has a long and proud history dedicated to making comfortable beds dating back to 1876.

While we still stay true to our heritage, we have taken the opportunity to embrace new technology by using the latest innovations and materials including the instant pressure relief of Dunlopillo Latex along with natural cotton and wool.

Generations have enjoyed a restful night's sleep on Myer's beds as they continue to give excellent value for money coupled with a high level of quality - still manufactured at our factory at Huntingdon in Cambridgeshire.

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Tempur

The TEMPUR pressure relieving Mattress and Pillow is a breakthrough in sleep technology and has completely changed the old view that a mattress should be firm, or even hard. All experts now agree that the mattress shall conform to the body - and not the other way around.

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G-Plan

The name G Plan originates from Ebenezer Gomme, an enterprising furniture maker who established his first factory in 1898. From these humble beginnings we've grown into one of the UK's biggest upholstery manufacturers with sofa collections that provide the highest levels of quality and comfort.

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Relyon

Renowned for creating the best beds in the world, Relyon have a reputation that has been earned and protected for over 150 years. Relyon not only make the most comfortable beds - they create years of wonderful, restful nights' sleep for every customer. The company invests time and craftsmanship in every bed that carries the Relyon name - every one a tribute to Relyon's famously high standards.

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Vi Spring

Sleep is precious: which is why Vi-Spring make luxury beds like no other bedmaker in the world.

Each Vi-Spring bed is built individually, to order, entirely by hand. And while your Vi-Spring bed is utterly luxurious, it is not a luxury. It is the one perfect bed for you, the place you return to every night for deep and restful sleep, for years to come. If you've never slept like that before, it can be a life-changing experience.

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